2 Star Reviews for 2002 Jeep Grand Cherokee

Overview & Reviews

Average Score

3.98/5 Average
225 Total Reviews
This Year's Model Updates:

More power for the 4.7-liter V8 and three new trim levels (SE, Sport and Overland) are on tap for this year. Also, several important safety and convenience options such as side curtain airbags, power-adjustable pedals, a tire-pressure monitoring system and automatic windshield wipers debut this year.

Pros:
  • Powerful 4.7-liter V8, all-terrain capability, roomy comfort for four.
Cons:
  • Noisy and unrefined, questionable reliability.

User Reviews:

Showing 11 through 20 of 225.00
  • Stay away - 2002 Jeep Grand Cherokee
    By -

    Bought new (for a really good price) in March of 02. Started having trouble from the get go. Had the left rear tire blow out every 3,000 miles, then at 11,500 the tranny blew up. Thats just the beginning. Nonstop problems...gas guzzler...inside is bland. If you do get one get the V8

  • cry of the jeep owner "never again!" - 2002 Jeep Grand Cherokee
    By -

    Purchased this vehicle brand new off the lot in 2002, have had nothing but problems since day one. Breaks down at least twice per year, I am writing this becaue I am on Edmunds lookin for a Toyota, last night Christmas eve was the last straw, broke down again, seems like it wont come out of four wheel drive and am burning something, smells like oil. Am guessing from the transfer case. Constantly in for brakes and rotors, this is a design flaw, was even a class action lawsuit for the breaks. Power window on pass gone, not working, has been in the shop way too much for a new vehicle. Never again will I buy a Chrysler product.

  • EHHH - 2002 Jeep Grand Cherokee
    By -

    Bouth our Limited V8 because of looks and power. THis is the only thing I am happy about with our jeep. We have 14,000 miles on our jeep so far and it has been to the dealershipe 5 times. Two times for paint peeling off the driver door. The back leather seat actually chipped away. The outside passenger mirror actually had a hairline crack in it. The oil pressure indicator had to be replaced. This is my first and only Jeep. I WILL NEVER BUY ANOTHER ONE AGAIN. I cant believe it paid 35+ for this piece of YEA! Were trading it off on either a Explorer or a Tahoe!!!

  • BUYER BEWARE - nothing but issues! - 2002 Jeep Grand Cherokee
    By -

    Bought fresh off the lot in 2002 for over 50 grand. Nothing but problems from the get go, and the dealership hoses you! Jeep has awful customer service. Though a nice looking vehicle on the outside, ive had the heat fixed twice now, A/C is on its third break. I swear, heat works in the summer and ac works in the winter. It started making an awful whirring sound and I noticed it was leaking fluids all over the driveway, took it to the dealer and they wanted over 6 THOUSAND DOLLARS to fix everything!! Turns out it was leaking coolant, power steering pump was cracked, and the gas caps seem to be famous for giving out on these. Now transmission is going..

  • What happened to quality? - 2002 Jeep Grand Cherokee
    By -

    I bought my 2002 Cherokee with 42k miles on it. It is now at 80K miles. The bulk of miles have come from traveling from utah to idaho to visit family and neither me or my wife are aggressive drivers. Since I have owned it here is a list of things that broke. Both front window motors, replaced all four rotors, fixed the transmission, radiator fan relay, The bearings in the back end shattered causing oil to leak onto the e-brake whole back end torn apart to fix that mess, blown head gasket, cracked head, water pump... I was so excited to get a Jeep and to support an American car company. 1st and last Jeep I will ever own. Nissan and Toyota, here I come.

  • Very Disappointed - 2002 Jeep Grand Cherokee
    By -

    I purchased this vehicle in 2004 with 19k miles. I thought I was getting a great vehicle for the price. Turns out the saying is true "You get what you pay for." In 2005, I had to have the cooling engine fan replaced (thanks for the extended warranty that was purchased but still had to pay). In 2006, I had the exact same problem- cooling fan replaced. In 2007, the hood struts went bad along with the gas cap that had to be replaced. In 2008, I had to have get the transmission rebuilt. The driver side window will not work nor will the left tail light (new bulbs, still doesnt work). I am not FIXING another thing, Im getting rid of this piece of junk. To date this vehicle ONLY has 66,800 miles!!

  • 4X4 Junk - 2002 Jeep Grand Cherokee
    By -

    Terrible vehicle. Have owned another GC and it have had to spend $$$ in repairs at 50K.(Happened after buying lastest and last Jeep). Both differentials went as well as Xfer case.

  • Jeep is a heap of junk - 2002 Jeep Grand Cherokee
    By -

    After buying our jeep grand cheerokee for the great looks and good comfort, we soon found out that it was the biggest piece of junk weve ever owned. for the money that ive poured into that thing, i could have a hefty down payment on a bently. This car has been nothing but trouble since the day we drove it off the lot. Our jeep dealership has not been helpful AT ALL (quite nasty actually). Needless to say, we are trading in that horibble hunk of metal.

  • 1999 Jeep Grand Cherokee - 2002 Jeep Grand Cherokee
    By -

    Coming to the end of a 3yr lease on a 1999 Grand Cherokee. Here are some of the lowlights of my last 3yrs. Doorlocks went out twice,1st year and again in the last 6 mos. . Drivers seat weld broke. Mickey mouse plastic trim shows much wear . Trasmission occasionally slips. No guts at all. All my driving was onroad, I couldnt imagine taking this wimpy POS offroad. I would absolutely never buy or lease another Daimler-Chrysler product ever again. Just a terrible product! Good luck to anybody who would buy one of these in any year. Every other Grand Cherokee owner Ive spoken to has had a similar experience

  • Do yourself a favor...buy something else - 2002 Jeep Grand Cherokee
    By -

    I bought my 2002 JGC Limited with the 4.7L high output engine in December of 2001 and have regretted it ever since. 30 minutes after I drove it off the lot a hose came off, overheating the engine and stranding me. The Jeep has been at the dealership 6 times for brake problems and after over $2000 in repairs still have the same problem. The mirror memory has never worked, has to be set every time vehicle is started. It likes to die at stop lights for no apparent reason and after a $1200 "tune-up" at the Dealer and given a clean bill of health continues to do so. The starter has failed and been in the shop twice and recently started failing again.

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